No success, no fee — fixed prices from £99

What's rightfully yours, claimed properly.

This money is already yours. We just do the form.

Millions of pounds in benefits go unclaimed every year because the forms are long, confusing and exhausting. Tell us about your day-to-day life by ticking simple options — we turn your answers into a clear, complete application and submit it for you.

Check what you could claim See how it works →

Eight benefits covered, including Attendance Allowance, PIP, Universal Credit health element and DLA for children.

You tick — we write

✓ Difficulty using stairs

✓ Breathlessness

✓ Rests halfway up

Uses a stairlift

"I struggle to use the stairs because of breathlessness. I have to take them one at a time and stop to rest halfway. My wife walks behind me in case I lose my balance."

Checked by a real person
Nothing is sent on autopilot

No success, no fee
If you don't win, you don't pay

Online or by phone
Whatever suits you best

An older couple sitting together on a wall, looking out over water at sunset

How it works

No jargon, no long phone queues, no 30-page form on your kitchen table. Three steps from start to submitted.

Answer simple questions

We email you a secure link. You tick options that describe your daily life — like "difficulty getting out of bed" — then choose why, and what help you need. Type extra detail if you want to. Prefer to talk? We can do it over the phone instead.

We build your application

Your answers are turned into clear, well-written responses that answer exactly what the Department for Work and Pensions is asking. A real person reviews every application before anything is sent — nothing goes out on autopilot.

We submit it for you

We send your completed application online or by post, whichever the benefit requires. You get a copy for your records, and we let you know what happens next and when to expect a decision.

Benefits we help with

Every application we handle is one we know inside out — and if you might qualify for more than one, we'll tell you.

An older man walking his dog along a beach, using a walking stick

£250

Attendance Allowance

For people over State Pension age who need help with personal care or supervision. Worth up to £5,600 a year, and not means-tested.

Check if you qualify →Skip — start the questionnaire

A man in his thirties sitting alone at a table by a window

£350

Personal Independence Payment (PIP)

For people aged 16 to State Pension age whose condition affects daily living or getting around. Worth up to £9,500 a year, and not means-tested.

Check if you qualify →Skip — start the questionnaire

A woman sitting at a kitchen table, head resting in her hand

£350

Universal Credit health element & ESA

Extra support if your health limits your ability to work — worth around £5,000 a year on top of your UC, with no work requirements.

Check if you qualify →Skip — start the questionnaire

£250

DLA for children

For children under 16 who need substantially more care, supervision or help getting about than other children their age.

Check if you qualify →Skip — start the questionnaire

An older woman sitting on a bench in a park

£150

Pension Credit

Tops up income over State Pension age — and unlocks housing help, free NHS dental care, heating help and a free TV licence over 75.

Check if you qualify →Skip — start the questionnaire

An older couple walking hand in hand along a tree-lined path in autumn

£150

Carer's Allowance

For people who spend 35+ hours a week caring for someone. We check first whether claiming could leave your household worse off.

Check if you qualify →Skip — start the questionnaire

£99

Blue Badge

Parking badge from your council. Hidden disabilities like autism, dementia and severe anxiety count — not just walking difficulties.

Check if you qualify →Skip — start the questionnaire

An older couple walking together along a cobbled street

£99

Council Tax discounts

Widely missed. Dementia, a learning disability or a stroke can mean a 25–100% discount — often backdated by years. Refunds of thousands are common.

Check if you qualify →Skip — start the questionnaire

Being straight with you: every benefit application is free to make yourself, directly with the Department for Work and Pensions via GOV.UK, and free help is available from Citizens Advice and Age UK. You never have to pay anyone. Rightfully is for people who want the form handled for them, written well, checked by a person, and submitted without the stress — and you only pay us if your claim succeeds.

One fee. Only if you win.

No deposits, no hourly rates, no surprises. If your application isn't successful, you pay nothing at all.

Full application completed and checked by a person
Submitted for you, online or by post
Copy of everything for your records
Pay nothing unless your claim is awarded
No pressure, cancel any time before we submit

Complex
PIP · UC health element · ESA£350

Standard
Attendance Allowance · DLA for children£250

Straightforward
Pension Credit · Carer's Allowance£150

Quick
Blue Badge · Council Tax discounts£99

Priced by how much work the form takes — nothing more. Compare: solicitors typically charge £300+, other services £400+ — win or lose.

Claiming more than one? The second application is half price.

Start your claim

Questions people ask us

Can't I just apply myself for free?

Yes — and if you're comfortable doing that, you should. Applications are free through GOV.UK, and organisations like Citizens Advice and Age UK offer free help. We exist for people who find the forms overwhelming, don't have anyone to help, or simply want it done properly without the stress.

What does "no success, no fee" actually mean?

If the application we submit for you doesn't result in an award, you pay us nothing. If it succeeds, you pay one fixed fee for that application — between £99 and £350 depending on the benefit, always shown clearly before you start. It's a one-off payment, never a share of your benefit. Your benefit money is yours, every week, forever.

What if I'm not good with computers?

No problem. The online form is optional. We can gather everything over the phone instead, at your pace, and read everything back to you before it's sent.

Is my information safe?

Yes. Health and financial information is sensitive, and we treat it that way — it's stored securely, used only to prepare your application, and never sold or shared for marketing. Full details are in our Privacy Policy.

Could I be entitled to more than one?

Very often, yes — and this is where people miss out most. Attendance Allowance can increase your Pension Credit. Getting PIP or AA can mean whoever looks after you qualifies for Carer's Allowance. Either can unlock a Blue Badge and a Council Tax discount. We look at your whole situation, tell you everything you appear to qualify for, and charge half price for any second application.

What if I'm turned down?

You pay us nothing. You also have the right to challenge the decision yourself — it's called a Mandatory Reconsideration and you normally have one month to ask for one. A large proportion of benefit decisions are overturned on challenge, so a refusal is genuinely not the end of the road. Our fee covers the initial application; if you'd like help with a challenge, talk to us and we'll tell you honestly whether it's worth it and what we'd charge.

Are you part of the government or DWP?

No. Rightfully is an independent service. We are not affiliated with the Department for Work and Pensions or any government body. We prepare and submit applications on your behalf, with your permission.

How long does a decision take?

That's up to the DWP, not us — but typically a few weeks to a few months depending on the benefit. We'll tell you what to expect when we submit, and many benefits are backdated to the date of claim, so starting sooner usually means more money.

Start your claim

Leave your details and we'll send you your secure form link — or call you back if you'd rather talk. No obligation, and it costs nothing to find out what you could claim.

Would rather just get in touch?

Email: hello@rightfullyonline.co.uk

Phone: [ADD YOUR NUMBER]

A real person reads every email and answers every call. There's no call centre and no hold music.

← Back to the homepage

Terms and Conditions

Last updated: [DATE]

1. Who we are

Rightfully ("we", "us", "our") is a trading name of [COMPANY NAME] Ltd, a company registered in England and Wales (company number [NUMBER]), registered office [ADDRESS]. You can contact us at hello@rightfullyonline.co.uk or [PHONE].

We are an independent service. We are not part of, endorsed by, or affiliated with the Department for Work and Pensions (DWP), HMRC, or any government body.

2. What our service is

We help you prepare and submit applications for state benefits. Specifically, we:

gather information about your circumstances through our secure online questionnaire and/or by telephone;
use that information to complete the relevant application form on your behalf;
have your completed application reviewed by a member of our team before submission;
submit the application to the DWP online or by post, with your authority; and
provide you with a copy of what was submitted.

Important: all state benefits can be applied for free of charge directly with the DWP via GOV.UK. Free help is also available from organisations including Citizens Advice and Age UK. You are choosing to pay for our assistance; you are never required to.

3. What our service is not

We do not provide legal advice, regulated financial advice, or medical advice.
We cannot guarantee that any application will be successful. Decisions are made solely by the DWP.
We do not act as your appointee, receive your benefit payments, or take any share of your benefit award. Any benefit awarded is paid directly to you by the DWP.
Unless separately agreed in writing, our service covers the initial application only, not mandatory reconsiderations or appeals.

4. Our fee — no success, no fee

Our fee (the "Fee") is a fixed amount per application, depending on the benefit applied for, as published on our website and confirmed to you in writing before you engage us. Current fees: Personal Independence Payment £350; Universal Credit health element and New Style ESA £350; Attendance Allowance £250; Disability Living Allowance for children £250; Pension Credit £150; Carer's Allowance £150; Blue Badge £99; Council Tax discounts and exemptions £99. Where we submit more than one application for you, the second and any subsequent application is charged at half the published fee.

The Fee is payable only if your application results in an award of the benefit applied for ("Success").
If your application is refused, you pay nothing.
Success means an award at any rate following the application we submitted, including where an award is made after the DWP requests further information from you during the initial claim process.
The Fee is a one-off, fixed payment. It is not a percentage of, or deduction from, your benefit.
The Fee is due within [14] days of you receiving your decision letter confirming an award. You agree to tell us the outcome of your claim promptly, and to provide a copy of the decision letter on request.
Payment can be made by [bank transfer / card / cheque].

5. Your right to cancel (cooling-off period)

Because we agree contracts at a distance (online or by phone), you have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of entering the contract, without giving a reason.

You can cancel by contacting us at hello@rightfullyonline.co.uk or [PHONE], or by using the cancellation form at the end of these terms.
If you ask us to begin work within the 14-day period and we submit your application before you cancel, the service has been performed and the Fee remains payable if your claim succeeds.
You may cancel free of charge at any time before we submit your application, even after the 14-day period.

6. Your responsibilities

You must provide information that is true, accurate and complete to the best of your knowledge. Your application is a legal declaration to the DWP, and knowingly providing false information may amount to benefit fraud, for which you are responsible.
You must review the application (or have it read to you) and approve it before we submit it.
You confirm you have the right to make the claim, or appropriate authority to act for the person claiming (for example, as a family member helping with their consent, or under a power of attorney).
You must tell us promptly about the DWP's decision on your claim.

7. Acting on your behalf

By using our service you authorise us to complete and submit the application to the DWP on your behalf. Where the DWP requires your signature or direct confirmation, we will arrange this with you. We will not correspond with the DWP about your claim beyond submission unless separately agreed.

8. Our responsibilities and liability

We will prepare your application with reasonable care and skill, based on the information you give us.
We are not responsible for the DWP's decisions, delays, or errors, or for outcomes resulting from inaccurate or incomplete information you provide.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot lawfully be limited.
Subject to the above, our total liability to you in connection with the service is limited to £[500 / an amount agreed with your solicitor].

9. Complaints

If you're unhappy with our service, contact us at hello@rightfullyonline.co.uk and we will respond within [10] working days. [Set out your complaints procedure — your solicitor can advise whether any ombudsman or alternative dispute resolution scheme applies.]

10. Privacy

Your personal information, including health information, is handled in accordance with our Privacy Policy.

11. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction (if you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts).
If any part of these terms is found to be unenforceable, the rest remains in force.
We may update these terms from time to time; the version in force when you engage us applies to your contract.

Model cancellation form

To: Rightfully, [ADDRESS] / hello@rightfullyonline.co.uk
I hereby give notice that I cancel my contract for the supply of the Rightfully application service.
Ordered on: ______ / Name: ______ / Address: ______ / Signature (if on paper): ______ / Date: ______

← Back to the homepage

Privacy Policy

Last updated: [DATE]

1. Who we are

Rightfully is a trading name of [COMPANY NAME] Ltd, company number [NUMBER], registered office [ADDRESS]. We are the "data controller" of your personal information, which means we decide how and why it is used. We are registered with the Information Commissioner's Office (ICO), registration number [NUMBER].

Questions about this policy or your data: hello@rightfullyonline.co.uk or [PHONE / POSTAL ADDRESS].

2. The information we collect

Contact and identity details — name, date of birth, address, phone number, email, National Insurance number.
Health information — your health conditions, medications, treatments, and how they affect your daily life. This is "special category data" under UK data protection law and we treat it with extra care.
Financial information — where the benefit requires it (for example income and savings for means-tested benefits), and payment details for our fee.
Details of people who help you — such as a carer or family member, where relevant to your application. If you give us someone else's details, please make sure they're happy for you to do so.
Website and technical data — [describe cookies/analytics you actually use, e.g. "essential cookies only" — keep this accurate].

3. Why we use it and our lawful basis

To prepare and submit your benefits application — lawful basis: performance of our contract with you. For health information, we rely on your explicit consent, which we ask for before you start the questionnaire, and which you can withdraw at any time.
To contact you about your claim — performance of our contract.
To take payment and keep business records — performance of our contract and our legal obligations (e.g. tax and accounting law).
To improve our service — legitimate interests, using information with your identity removed wherever possible.
Marketing — we will only send you marketing if you opt in, and you can opt out at any time. We never sell your information.

4. Who we share it with

The Department for Work and Pensions — your completed application, submitted with your authority.
Service providers — [list your actual providers, e.g. secure form platform, email provider, payment processor, cloud storage], who process data only on our instructions under written contracts.
Professional advisers and authorities — where required by law.

We do not sell or rent your personal information to anyone. We do not transfer your data outside the UK, or if we do, we ensure appropriate safeguards are in place [amend to reflect your actual providers].

5. How long we keep it

We keep your application records for [X years — commonly 6 years, aligned with limitation periods and tax records] after your case closes, then securely delete them. If you contact us but don't proceed, we delete your details after [X months]. You can ask us to delete your information sooner — see your rights below.

6. How we keep it safe

Your information is stored on secure, access-controlled systems. [Describe your real measures: encryption in transit and at rest, unique staff logins, two-factor authentication, locked storage for any paper documents, staff confidentiality agreements.] Paper applications are posted using [tracked delivery] and copies are stored securely or securely destroyed.

7. Your rights

Under UK data protection law you have the right to:

access a copy of the information we hold about you;
correct inaccurate information;
ask us to delete your information;
restrict or object to how we use it;
receive your information in a portable format;
withdraw consent at any time (this won't affect anything done before you withdrew it).

To use any of these rights, contact us at hello@rightfullyonline.co.uk. We'll respond within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

8. Changes to this policy

We may update this policy from time to time. We'll post the new version here and, if the changes are significant, tell you directly.